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Testimonials


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Testimonials


Heather is a force to be reckoned with! Wow! Simply put, she’s amazing at what she does. I couldn’t be more pleased with the project. She is a pleasure to work with and is worth every penny! Don’t put off getting organized, Heather makes it easy! Hiring Fresh Start was easily the best decision I’ve ever made!
— Monica - Ballwin
Heather was amazing in all aspects. This experience truly felt like a close friend came in to help us clean our house up. We had 3-4 years of piled up clutter in our very large house, and I woule say we tackled about 50% of it in just 8 hours. We had no idea where to start, but she came in and immediately the energy was changed. She is so methodical and logical with her process, everything was a breeze. We ended up getting rid of SO much, and our home feels better than it even did when we first moved in. Her vision for our rooms were perfect, and we already booked our next session. We cannot wait to work with her in the future, and I have already recommended friends and family as well. Thank you Heather!!
— Marissa - Saint Peters
Heather went above and beyond! We got so much done, and she even helped with additional things like future ideas, sweeping, and even finished helping put together a shelving storage unit! The decluttering an organization feels very cathartic.
— Lacey - Saint Louis
Heather is amazing! She kept us moving through the sorting to accomplish all of the big tasks that needed to be done. Then she bagged and hauled away everything that needed to be recycled, donated and taken to the dumpster. I will definitely call her again for other areas that need to be cleaned out.
— Christy - Chesterfield
Heather organized my 880 sq ft basement which was a mess, with help from me (she did all the heavy lifting) in just 6 hours. Heather maximizes every minute and works very hard. She is not judgemental at all. Since we had 2 hours left, she helped me organize other areas of our house also. She took my Goodwill donations at the end of the day which was very helpful. It was simply awesome and exactly what we needed!
— Rachel - U City
Heather was outstanding! She truly transformed our home. After our first workday, my husband said, “I actually have hope now.” It was such a joy to work with her. She has boundless energy, but more importantly, she has boundless compassion. She worked very patiently with us as we let go of items we had a sentimental attachment to, and she adapted her plans as we went along to accommodate what we had energy for on a given day. And the “Good job!” from Heather after we made a particularly tough choice really kept us motivated! We would hire her again in a heartbeat—in fact, we’ve brought her back to help us pack up our home for a move, and she’ll be coming back to do a deep clean of the house once we’re gone. She is a treasure. Worth every penny and then some! Thank you, Heather.
— Greg - U City
Heather was amazing and had such good ideas. I am scheduling her return to help me with
my craft room next. My quality of life is greatly improved with her help.
— Karen - South City
AMAZING. Heather came ready to tackle the job. Thorough, hard worker and just overall great with getting us organized. She’s super professional and once it was said and done approximately 20 bags of trash and countless other donation bags were removed from the house. There’s no way we could’ve gotten as much done in the same amount of time on our own. The fact that she was able to guide us through the process and keep us on track made this a wonderful experience. Highly recommend for organizational jobs big or small. THANK YOU is an understatement and comes up short for how we feel about her assistance.
— Elizabeth - Mascoutah, IL
I don’t even know where to find the words of how thankful I am for Heather! The last couple of years I have found myself complete overwhelmed by moves and combining households. I woke up everyday in clutter! Heather spent the day with me at the beginning of June and helped me revamp and organize my entire house. This is by far the best money I have ever spent, so worth it for peace of mind! Heather was punctual, kind and a go getter!
— Katelynn - O fallon
Excellent. Heather was hardworking, punctual, and positive. Best of all, she was able to motivate me as well! We were able to clean out my entire disaster of a basement in one day. I’m looking forward to working with her again.
— Jennifer - Richmond Heights
Heather was wonderful!! Her quick response was so very appreciated. Her friendly smile & great personality made her professional assistance with my organizing a fun accomplishment! I will definitely hire Heather again, and I would highly recommend her talented and efficient services. She has a great eye for design, and gets so much done quickly. Excellent work and a fantastic person!
— Liz - St. Louis
Heather is amazing to work with! She keeps you focused and moving in the right direction and takes any overwhelming thoughts out of the equation! I’ve worked with heather a few times in different areas of our house, and I will continue to!!!
— Molly - St.Louis
We really lucked out. Heather was great. Far exceeded our expectations. Began as downsizing and purging our home of thirty-five years of stuff. She then helped us organize and pack. And, finally, she worked with the moving company and fully supervised the move from our home to our new apartment. This project started in November and went through July! We got to know Heather quite well and enjoyed working with her. She always had a positive attitude (no judgments!) and had great ideas for how to handle our stuff. We highly recommend her.
— Brad - St. Louis
Heather went above and beyond to help make our home more organized and functional. She was intentional, inspirational, and encouraging. Not only did she help provide order within the walls of our home, but she also gave suggestions on how to create and maintain systems that will be beneficial for this busy wife, mama, and teacher. Heather’s services were an early Christmas present given to me, and I can honestly say a consultation and work day with her were the best gifts I could have ever received. She has a true talent for bringing joy to people’s lives!
— Nicole - Highland, IL
I purchased a full day of organizing from Fresh Start in October 2020. It was (thankfully) split into 2 four hour days. Heather is an unlikely mix of warmth and adrenaline. I immediately felt comfortable having her in my home and access to my personal information. She broke the job down into manageable segments and we accomplished much more than I thought possible. I believe she worked every single minute she was there. I on the other hand took several breaks while she plowed on. My biggest stressor was all of the paperwork, receipts, bank statements, warranty’s, owners manuals etc. I have been keeping and ignoring for years. It had me paralyzed. Heather is very knowledgeable about what I needed to keep, for how long and what to shred. She set up a filing system that is logical, easy to understand, and I believe I can maintain. I felt no judgement or pressure to discard anything I wasn’t ready to part with. Initially it seemed like a lot of money to spend, now I say she earned every nickel and the relief I got is invaluable.
— Diana - St. Peters
It’s difficult to choose only one thing, because everything was done well, but I think ‘keeping me on track’ was the best. Heather directed me to make tough decisions on items to get rid of & items to retain. Then how to retain those items, & in what capacity. I never would have thought we could get that much done in such a small amount of time.
— Cindy - Wildwood
Everything went well, from the initial consultation to the work day. Heather spent almost an hour with me during the consult, learning my needs, outlining a work plan, and giving me a supply list. That helped me get motivated to start on the project early. Then she came on the work day and we jumped right in. Heather was energetic, focused, and intentional. When I got distracted, she got me right back on track. And she hauled away all of the items I donated. It was great. I love my new space!
— Stephanie - Saint Louis
Amazing! This was one of the BEST decisions I have made in my life. I am a 70 year old female with knee and heart issues living in a 2 bedroom apartment with a flight of stairs. I have been overwhelmed and paralyzed with inability to tackle disposing of 20 years of accumulated belongs on my own, with no help available. I did not know where to start. Enter Fresh Start Organizing Heather Maupin who I found through Angie’s List. She came to my home to do an initial consultation and discuss my needs and cost. I worked with Heather for three 8 hour days scheduled over 3 weeks. Heather is a consummate professional, efficient, organized and a whirlwind of energy. She is highly skilled and born to do what she does. She patiently works with you and respects your wishes. We went through 2 walk-in closets and a multitude of clothing, shoes and accessories. We decluttered 2 bedrooms and made decisions about what would go to charity, be disposed of or kept. Heather bagged items and tirelessly made numerous trips up and down steps to load EVERYTHING into her van. She did ALL of the physical work. She had me sit! It was painless for me! No more feeling anxious, depressed and overwhelmed for me. Oh, did I mention that Heather hauls everything away and disposes of it. This included various electronics like old TVs, computers, printers and DVD players. She also removed chairs, lamps, books and other items. Then she reorganized the closets and living space. I am still in shock and awe every time I enter these rooms at how much got accomplished. My only regret is that I did not do this sooner, had I known a Heather existed. The cost was worth every cent and money well spent. I would do it again in a heartbeat! Thank you Heather for your non-judgemental, thoughtful and caring help and for all that you do!
— Doris - St. Louis
Wonderful! Heather helped quickly and efficiently clean out a basement that I had been
ignoring for a long time. She asks great questions that help you consider items that you
might have been holding on to for too long. I felt SO good after Heather’s help!
— Meredith - Webster Groves
Heather is helping us go through our house, room by room, to get ready for the next chapter in our lives: downsizing into a small apartment. I didn’t know how to begin. Just thinking about the job ahead — sorting through decades worth of stuff — sent me into a panic. But Heather has stepped in and is managing this massive job smoothly and calmly. She’s an expert at helping us make difficult decisions. She is delightfully nonjudgmental, always giving me the feeling that she’s seen worse. Her energy is steady, unlike mine, which means that we can continue to work even if I’m exhausted. She just brings items for me to decide on. I’m confident that we will work our way through this beloved old house on schedule. Thank you, Heather!
— Laurie - St. Louis
We moved from bigger apartment to smaller apartment. We have no clue how to organize. It took me so long to find a right person. But once Heather came to our house she was like a surprise her ideas helped me to find space for my stuff in this little house. We took her services to help me to plan my baby Birthday way lesser than our budget every thing we want.
— Puja - Chesterfield
It was extremely rapid and it went really well. She was an organizing ninja. Fantastic job and
a lovely person.
— Carol - Ladue
Heather was great! I arranged her services for my mother who lives in the St. Louis area while I live on the East Coast. Heather communicated promptly and professionally between the both of us and was very easy to work with. Her consultation helped my mom identify the work to be done. Then, Heather knocked out the complete reorganization of two small rooms in one day. Now, my mom has the full use of her house and cleared out clutter!
— Linda - St. Louis
Fantastic! Heather was unbelievably fast! I’m hiring here to come back to tackle my 2 car garage!
— Angela - St. Louis
This woman is a beast! So fast, so strong and even hauled a lot to Goodwill! I couldn’t be happier with her. I got more than my money’s worth!
— Peggy - Afton
Heather holistically reviewed the space available and made thoughtful suggestions for how it could be organized. She made great use of our time and every room was left clean and ready. No longer a work in progress!
— Marti - Manchester
It was such an enjoyable experience. Heather did such a wonderful job of putting things into perspective for me. It helped me let go of “things” I had been holding onto for far too long. She’s incredibly efficient, kind, and just an all around wonderful person. I found it helpful that Heather gave me a place to start. I think that was the hardest part for me. She gave me her suggestion list and it made it so much easier for me to focus in on one thing at a time and get it all done
— Melissa - Creve Coeur
Heather is supercharged with pure positive energy! She has focus, logic, and compassion. She works very quickly but never makes you feel rushed. I had stocked up on plastic tubs, banker boxes and smaller craft boxes. We put “like with like.” Heather helped me make sense of it all. She made it easy to decide what to do. But, if I couldn’t decide on certain items, no pressure, they were stored (in an orderly fashion) for me to process later. Heather’s energy was so inspiring that I felt a physical lag whenever she left momentarily to take things out. Oh yes - she removes everything: to recycle, to donate, or to trash. I am 70, childless, divorced. She gets it. She pulled a chair around and brought things to me for classification. She didn’t want me to lift a finger. My basement has now been completely transformed. She is amazing. I love her. I feel so grateful. At first, I thought, gee this is a lot of money, but I realize I’ve spent more on other projects that don’t give the personal sense of rejuvenation that this did. This is priceless. Best thing I’ve done in a long time. I will definitely have her come back and help organize my office and sewing room.”
Best things about my experience. “Showing the advantage of logical purpose over illogical sentiment.
One of the most valuable things for me was this: My mother had done extensive research (before computers) for three books she wrote on our family history. I had file cabinets and boxes and binders full of raw data, letters, etc.. gathering dust for the last decade. Heather said, “do you think you need to read through all this research? Your mother did that for you, and she left you the finished product: the books. Thank you mom.” With the pure logic of that realization I was finally able to let go, without guilt or regret - something I had been unable to do on my own. Thank you Heather.
— Ellen - St. Louis
In a word, Heather is awesome. We are delighted with the quality of her work, and we most definitely will use her services again. We also enthusiastically recommend her to other people to use for projects big or small. For example, our studio space, which is a 420 square foot room above our garage, was unusable before Heather tackled organizing it; before she began, it had a small path through all the stuff we had stacked everywhere. In about four hours, Heather organized the room and made it useable again. In short, Heather is an efficient and effective organizer and cleaner who we give our highest recommendation.
— James - Webster Groves
Being overwhelmed with an accumulation of stuff from living in the same house for 33 years, i kept putting off sorting and deciding what to keep and what to discard. Heather M. came to my rescue. She knew just how to get started and, before we knew it, rooms were emptied. At the end of each day,, she brought junk to the alley dumpster and charity items to Goodwill. Importantly, it all left our home. Heather was very fast and efficient. It was a wonderful feeling to see a room cleaned out in a short time. I highly recommend Heather and her Fresh Start Organizing business.
— Bob - St. Louis
The service was top notch. She organized. Took the results to good will. I was extremely satisfied with her approach and the finished product. She took a garage I’d been staring at for a year and overhauled it in 4hrs. I don’t think she ever sat down. She was constantly moving and on task.
It went fantastic. Heather showed up each day with a plan. She paused to gather decisions from me
on what to keep and what to dispose of. However she largely worked with minimal need for input. In the end things were just magically done.
— Scott - Chesterfield
It’s difficult to choose only one thing, because everything was done well, but I think keeping me on track was the best. Heather directed me to make tough decisions on items to get rid of & items to retain. Then how to retain those items, & in what capacity. I never thought we could get that much done in such a small amount of time.
— Mike - Ballwin
I don’t even know where to begin to describe the depth of my appreciation for how Heather has helped my home. Basically, my home got so out of control with clutter to the point where everything was a huge mess. I didn’t have a place for anything and it was too overwhelming for me to do alone. I needed someone with great ideas and a positive attitude to help me tackle the organization process, and that’s exactly what I found with Heather. She came to my house for the initial consultation, which took about an hour. I was pretty nervous about it and ashamed to show her my house, which was such a mess, but she made me feel so comfortable and was not judgmental at all. We went through most of my house and she gave ideas on how we could make better use of the spaces. She left me with a list of a few items I needed to purchase in order to start the organization process. Two weeks later she arrived for our “work day” and we spent from 8:30am until 3:30pm cleaning/organizing multiple rooms. And then she came over again the next day for a few more hours to complete everything. I can’t believe how much we got done. With her help, we organized & de-cluttered my living room, sunroom, mudroom, laundry room, garage, and playroom. Her husband, who is very nice and very handy, came over to help with installing some shelves and also my kids new nerf wall. He also helped fix a couple of things that were broken. I accidentally bought the wrong bookcases for my office and didn’t realize until I’d already hauled them from IKEA to my house. Heather graciously offered to return the bookcases for me, get the correct ones, assemble them, and deliver them back to my house assembled! For a very reasonable cost. I couldn’t believe it. It saved me so many headaches and was such an incredibly nice thing for her to suggest and do. And she did it all in less than 24 hours! I was so impressed. She is incredibly kind, knowledgeable, reliable and is helpful in every way. She seems to have endless energy and she makes sure you make the absolute best use of your time with her. Our whole family feels so much more comfortable in our house now. It is such a great feeling to have everything clean and organized. I know this sounds dramatic, but I really could not have done this without her help. We love her so much that we are having her come back again to tackle our basement! My husband and I have dreaded organizing the basement but we are so confident in Heather that we aren’t even stressed about it anymore. What she charges is incredibly reasonable and in my opinion, her services are worth more.
— Cindy - St. Louis
The laundry system has changed my life! I see now that the basement had to be done first to get the rest of the house in place. It (an organized house) gave us the freedom to enjoy family time and not be bogged down with clutter.
— Jennifer - Ballwin
Heather has a true gift for organizing and I feel so fortunate to be the beneficiary of her genius! She works at warp speed and left me exhausted, but ecstatic! It’s actually so much fun to work with her; the time flew by! Heather stored everything where it made the most sense and labeled each box. As a result, I can easily find everything! She did everything perfectly! Actually, she did everything incredibly well!
— Susan - Clayton
This was such an incredible “weight loss”. experience. I feel as though the stress of my clutter and disorganization has been lifted by Heather’s expert organization skills. She left no drawer, corner, or box untouched. In a house of small kids we were drowning in our clutter and disorganization. Heather did not just put a bandaid on our problems; she healed our problems. I now walk into rooms in our house feeling ready to spend time engaging with my children instead of telling them to clean up! Plus clean up is a breeze, bc everything has a place. Hire her today. Put a stop to the stress that your stuff is causing you. Lighten your load!
— Amanda - Perry
It was incredibly helpful! Heather was fast and efficient and made the process very stress-free. It has made all the difference in how I feel about being in my apartment. She was able to ask good questions to help me make decisions about what to keep and what to part with and she had wonderful ideas about how to better utilize my existing space
— Lilian - Saint Louis
Heather did an excellent job of helping us go through things and then we decided what we just had to keep. She guided us but we were responsible for making the decisions. She was very professional at all times. We could not have done it without her. Heather comes totally prepared for whatever work you have for that day.
— Patricia - U. City
Heather came at 9:00 and spend ALL day with me!! She never slowed down and didn’t seem daunted by something that had been overwhelming me for months. She helped me go through every single box and then she HAULED it away!!! It was incredible!! Her energy was contagious and she was so thoughtful and kind and offered advice when I needed it. I cannot recommend highly enough!!!
— Heather, Ballwin
Heather works quickly, stays focused and has dozens of good ideas for making work and play spaces more functional and enjoyable to use; however, she is always responsive to to my ideas and preferences. In 4 hours we converted a playroom disaster into my preschool grandson’s bedroom/playroom/reading corner which is easy to keep clean. A second session resulted in an organized office I can really work in. She also gave me ideas for storage solutions in the kitchen and entry which have been super helpful. I am actually looking forward to tackling the garage now with Fresh Start’s help! i have worked with other organizers and Fresh Start far surpasses them!
— Laurie - Des Peres
(Heather) Helped me consolidate things so I could remove some pieces of furniture that were used for storage but also overwhelmed the room—allowed rooms to look more open
— Jamie - St. Louis
Heather brings a rare combination of unbelievable organizational skills, artistic vision, and impeccable cleaning skills to her work. She is willing to work with you and your desires for your home and also has the confidence to offer suggestions. She is willing to be patient but is able to accomplish tasks at super-human speed getting work done in a fraction of the time it would have taken me to do it. She is worth every penny you spend on her services!
— Lisa, Maplewood
Heather came to my home and spent 1.5 hours going through every single room in my entire house assessing what needed to be done. She gave me “homework” for when she returned to actually organize and we came up with a plan for “organizing day”... She takes a whole house, whole life, whole family approach. I love Heather!!
— Suzanne, St. Louis
It was amazing. We got so much done in 1 day. My husband didn’t think we would get all that
accomplished in 1 day. Heather has so much energy and was an absolute pleasure to work with.
— Rebecca, St. Louis
She took a whole house approach to organizing my house and helping it be more of a home for me and my husband. I never could have accomplished what we did without her guidance. I have been a “collector of things” my whole life and experienced several traumas that have made it VERY difficult to let go of items. They have been both my comfort and my isolation blanket. This experience was a gift from a family member and I did not have much faith that she would be able to help my situation. Somehow, she was able to stabilize me throughout the experience while simultaneously moving me to action. It was invigorating. We completely changed our living space so it is a home and have continued to use the tools she provided to me that day. I think we will schedule another round with her every couple of years just to make sure we are getting the most out of our family environment!
— Anna, Columbia
Heather is positive, non-judgmental, and talented in her vision to see a room and what needs to be to organize it. I would highly recommend her services to anyone looking to organize their home or business. We worked on several areas in my home and I feel more confident in my ability to stay organized and help my kids to become more organized.
— Carrie, Chesterfield
Heather was wonderful! As described on her website, she started with a one-hour consultation where she gave me a lot of great ideas and a shopping list. Once I felt I was ready (which in my case took a little while...) she came over early on a Saturday and we spent the entire day going through my house. I was shocked when organizing the basement took only 2-3 hours because it had been full of clutter and I had been avoiding it for months. From there, we went through every other area of my house where I had clutter or where I felt disorganized and Heather helped me organize things in a way that made sense. Heather is super efficient, and in fact, we used our time so effectively that I ended up sending her home an hour early because I couldn’t find anything else for her to help me organize. My basement is now a livable space, and I have a very organized storage system that allows me to find extra batteries, old photos, Christmas decorations, and other things that previously would have been cluttered somewhere in a way that I could never find them again. Overall, this was well worth the money- very competitive pricing as compared to other personal organizers, and you couldn’t find a nicer person with whom to spend a hard day decluttering!
— Morgan, South City
It had been way too long since I took time to reorganize a basement storage room! I was overwhelmed with the idea of cleaning it by myself. Heather, with Fresh Start, was amazing!! She looks at a space and immediately knows how to make it better and more organized. She works quickly! She does more in a few hours than I could have done in days. We can all be a bit embarrassed by our messes but she does not pass any judgment. She just works with you to get the job done. I was so incredibly pleased with the results!! My storage room looked amazing when she finished the job. Now that is has been a year since the original job, I am looking forward to her doing a “re-fresh” soon so I can stay on top of that storage room and not let it get to that way it was a year ago. Heather takes pride in knowing the client is more at peace in their home when a space has been reorganized. I highly recommend hiring Fresh Start! Just find the courage to call and admit you need help :)
— Emily, St. Louis
Heather you were fantastic! We made sure there was a place for everything and got everything in its place! Heather’s expertise & direction were spot on!
— Veeda, St. Louis
This was the best thing I have done in a long time. It has changed the whole vibe in our house and the whole family is feeling good. Even the kids want to get in on the act.”

”Heather also did an initial consultation, offering an evaluation and immediate solutions and a starting point for simplifying and organizing every space in my house. I was then able to purchase needed containers and get started to make our time together more efficient when the big day arrived.
— Jessica, St. Louis
I felt completely in charge of the process, never hurried and never made to feel my treasures or memories were unimportant! I felt valued & truly freed to make our home a more comfortable & welcoming place by eliminating & focusing on each area what I really wanted or needed to make our home more comfortable !”

”This has definitely been a very freeing process! It’s like taking a 1000lb weight off my chest! Over 46 years of marriage, it’s incredible how much we’ve been blessed with! It’s a privilege to share some of that with others & free our time with less to manage!
— Sharie, St. Louis
It went exceptionally well! Within a day we had thrown out and/or donated a lot of stuff to Goodwill!
— David, St. Louis
Heather helped me think about my space in a new and creative way. I felt stuck in my clutter and Heather supported me in working through this process in a positive, energizing manner.


”I felt supported in going through my items and helping to re-imagine my space and the items in my space. I also loved Heather’s positive energy!
— Aimee, St. Louis